Delete your account and data

Last updated: 14 August 2026

You can request account deletion at any time. This page explains how to start the request, how completion is confirmed, and what may be kept.

How to request deletion

The most dependable identity-verified route is inside Bargad: open Settings, then Delete account, on the web or in the mobile app. If you cannot sign in, email support@bargad.app with the subject “Delete my account”. We will use the account’s saved sign-in details and a separate verification step; an email address by itself is not proof of account ownership. A parent or guardian can use the same routes to request deletion of a managed child profile.

What happens next

We verify the request and review the account, private content, shared family records, and records we may need to retain. The date recorded with a request is the end of the window in which you can cancel it, not a completion date. We will confirm separately when the requested work has been completed. Until you receive that confirmation, do not treat the recorded request or any date shown in the service as proof of deletion.

What confirmed completion removes

When we confirm that a request is complete, the completed process removes the account data that can be erased without changing another person’s shared records. This includes:

• Your sign-in identity, stored email, and active sessions.
• Your profile, name, profile picture, and device delivery addresses.
• Private account content and files that are solely yours and are not needed to preserve another person’s shared record.

What is anonymised or kept

• Shared family history. Content that is part of your family’s shared records — for example a shared expense and how it was split, or a message in a family thread — may be anonymised rather than erased so other people’s records stay coherent. Where erasure would alter another person’s record, we may retain an anonymised shared entry. Encrypted circle archives are part of this. On a paid plan, a circle owner can make an encrypted archive: a stored copy of that circle's shared photos, family-tree pictures and the files attached to notes shared with the whole circle, as they were on the day it was made. A member's private items and Family Vault documents are not included. Bargad holds the key to that copy. An archive belongs to the circle rather than to any one member, so completing your deletion request does not reach inside an archive that already exists — shared content you added before that day stays in it, and the circle owner can still download it. Only a circle owner can delete an archive, and doing so removes that whole archive. If you want your content out of a circle's archives, ask that circle's owner to delete them.
• Database backups. Information removed from the primary service can remain in a backup until that backup ages out on its normal operational rotation.
• Legal and payment records. We may retain limited records where the law requires it (for example, records related to payments held by our payment processor).

Managing a child’s data

Managed children’s profiles in Bargad are created and managed by a parent or guardian. A supported teen account can also be independently provider-authenticated while remaining subject to age-aware limits. A guardian can use available feature exports or request deletion of a managed child’s information using the routes above. The same verification and completion boundaries apply.

Questions

If you have any questions about deleting your data, email us at support@bargad.app. See also our Privacy Policy.